Home > GOKUJO TERMS OF AGREEMENT

--------------TERMS OF AGREEMENT--------------


1. ALL SALES FINAL.


2. SHIPPING INFORMATION:

Koi purchased in January and February will be shipping out in March.

Koi purchased in March or later will be shipping out after the second week of the following month.
(ex. if you purchase in March, shipping is after the second week of April.)

We will not ship out your koi without first contacting you.

The cost of shipping your Gokujo koi varies by its promotion offer. Some include free shipping; while others have a shipping cost. We can ship overnight to anywhere in the mainland US and Canada.

Important Note, Please Read: For our Canada customers –
Kodama Koi Farm is required to charge a $10 Bond Fee
and a $16 OGD Processing Fee on all koi shipments.

Shipping is available to Canada but all shipments to Canada will require an import permit.
Please contact our office to arrange for payment and shipping.

If you wish to receive your koi on Saturday, there will be an extra $20 charge.
We will only be able to deliver if your area receives Saturday delivery.
Please keep in mind that if there are any delays with the shipping company
then you would not receive your koi until Monday.

Local pickup from our farm in Mililani, Hawaii is also available.

Any koi over 18.6 inches ships in one box alone.

Please feel free to email our office if you have any other questions
regarding combining more than one koi together.

J.K.O. INC./Kodama Koi Farm is required to collect 4.712% sales tax from Hawaii residents,
7% sales tax from NJ residents and 8.63% sales tax from NY residents.
This includes sales on Kodama Koi Farm auctions, ebay auctions, and koi and pond supplies.
Tax rate is subject to change according to the State/City/County tax regulations.

Please remember that koi are living animals, and could fall ill at any time.
If for any reason your koi cannot ship out, you will be contacted and receive a full refund.

Kodama Koi Farm
info@kodamakoifarm.com
808-354-7031